- How do I get information about the delivery time of my order?
- Can I save on shipping costs?
- Can I send my order to a Packstation?
- What customs taxes / customs duties / customs costs will I incur?
- I was delivered a damaged package, what to do?
- The shipment status of my delivery remains unchanged
Revocation / Complaint / Return
- How can I revoke (cancel)?
- Exchange parts / Deposit parts
- My item is defective after installation
- I want to return only a part of my order, what do I have to do?
- What costs will I be reimbursed for if I return the product?
- I do not want to have my unshipped goods anymore
- Payment methods
- I have a problem with the payment
- Can I pay without VAT?
- Why did I receive a payment reminder?
- How do I receive an invoice?